Answers for buyers, workshops, and CNC teams.

We support UPI, debit cards, credit cards, net banking, and COD. If your team needs assistance with high-value orders, you can also contact support on WhatsApp before payment.

Yes, if the order has not been packed or dispatched yet. Contact support immediately with your order details so the team can update quantities, sizes, or delivery information.

Most listed tools are available for dispatch within 24 hours. For urgent or large-volume requirements, ask on WhatsApp and the team can confirm current stock before you order.

Orders are generally dispatched within 24 hours. Delivery time depends on the destination, but major city orders usually arrive faster while remote locations may take longer.

Yes, LEXUS TOOLS serves customers across India. Pan-India shipping is available for individual buyers, workshops, resellers, and industrial clients.

Yes. Once your order is shipped, tracking details can be shared so you can monitor the parcel while it is in transit.

Free shipping is available on qualifying order values. Check the latest threshold shown in the announcement bar or at checkout before placing the order.

Unused products in original packaging can be returned within the stated return window. If the tool is damaged, defective, or not what you ordered, contact support quickly with photos and order details.

Once the returned item is inspected and approved, the refund is processed to the original payment method or as a replacement, depending on the case and your preference.

Reach out on WhatsApp with clear product images and your order number. The team will help with verification and arrange a suitable resolution as quickly as possible.

The ideal size depends on your material, spindle power, depth of cut, edge finish, and machine collet size. Common sizes like 3.175mm and 6mm work for many wood and acrylic jobs, but exact selection should match the application.

The tools use standard shank sizes used by many CNC routers and related machines. Before ordering, always confirm your collet size and application requirements to ensure a proper match.

DLC stands for Diamond-Like Carbon. It is a low-friction coating that can help improve edge life and cutting smoothness in suitable applications such as composites, acrylic, and non-ferrous materials.

Yes. Share your machine model, spindle power, material type, thickness, and finish requirement. The support team can recommend the right flute style, diameter, and coating for your job.

Yes. LEXUS TOOLS supports bulk procurement for workshops, manufacturers, traders, and resellers. You can request pricing based on tool type, quantity, and delivery location.

Absolutely. Send your product list, sizes, quantity, and application details on WhatsApp or through the contact flow, and the team can prepare a quote for your requirement.

Yes. Businesses with repeat demand can coordinate recurring requirements, stock planning, and tool recommendations through the sales support team for a smoother buying process.